Shipping policy

Processing time

Orders are processed within 12–48 hours of being placed (business days). Orders placed on weekends or holidays are processed the next business day. You will receive a confirmation email with tracking information as soon as your order ships.

Delivery time

Delivery takes 5–9 business days after your order has been processed. Total time from order to doorstep is typically 6–11 business days. All delivery times are estimates and not guaranteed — delays caused by shipping carriers, customs processing, weather, or other events outside our control can occasionally occur.

Shipping cost

Shipping within the United States is free on all orders.

Order tracking

Once your order ships, you'll receive a tracking number by email. Please allow up to 48 hours for tracking information to update after you receive it.

Address changes and cancellations

Need to change your shipping address or cancel your order? Contact us at support@warpatches.co as soon as possible. We can usually make changes before the order is processed — once an order has been processed and shipped, we are unable to change the address or cancel it.

Incorrect address

Please double-check your shipping address at checkout. If a package is returned to us due to an incorrect or incomplete address provided by the customer, we will contact you to arrange reshipment; additional shipping costs may apply.

Lost, stolen, or damaged packages

If your tracking shows no movement for 10 or more business days, or your order arrives damaged, email support@warpatches.co with your order number (and a photo, if damaged) and we will send a replacement or issue a refund.

Once a package is marked as delivered by the carrier, responsibility passes to you. If your tracking shows "delivered" but you can't locate the package, please check with neighbors and your local carrier first, then contact us and we'll do our best to help resolve it.

Questions

For any shipping questions, contact us at support@warpatches.co.